Privacy Policy

This Privacy Policy describes how Exora Coach (“we,” “us,” or “our”) handles information when you use the Exora Coach mobile application (the “App”).

Information we collect

When you create an account or use signed-in features, we may collect:

• Email address and display name (if provided by your sign-in provider)
• Account identifier assigned by our authentication provider
• Favorites and saved workouts you choose to store
• Feedback you submit, including your message, email address, app version, and device platform

You can browse exercises without an account. If you are not signed in, we do not store favorites or workouts tied to your identity.

How we use information

We use the information above to:

• Provide and sync your account, favorites, and workouts across devices
• Respond to feedback and support requests
• Improve app reliability and understand how features are used
• Diagnose crashes and technical issues

Third-party services

The App uses third-party services that may process data on our behalf, including:

• Google Firebase — authentication, cloud database, and hosting for these legal pages
• Google Analytics for Firebase — aggregated usage events (for example, sign-up, saving a workout, sharing a workout, submitting feedback)
• Firebase Crashlytics — crash reports and diagnostic logs to fix bugs
• Google Sign-In — optional sign-in with your Google account
• YouTube — embedded exercise videos when you view an exercise

These providers process data according to their own privacy policies. We do not sell your personal information.

Data retention

We retain account-related data while your account is active. Feedback submissions may be kept to investigate issues and improve the App.

Your choices

• Account deletion: Signed-in users can delete their account in the App under Profile → Delete account. This permanently removes your account and associated favorites and saved workouts from our systems.
• Sign out: You can sign out at any time from Profile → Sign out.
• Feedback: You choose whether to send feedback and what to include in your message.

Children

The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes

We may update this Privacy Policy from time to time. We will revise the “Last updated” date when we do. Continued use of the App after changes means you accept the updated policy.

Contact

For privacy questions or requests, contact us through the Feedback feature in the App.